Privacy Policy


Dynmatrix Global Solutions Private Limited

61, K .K.Nagar, 3rd street,
Thirumullaivoyal, Chennai- 600062
Tamil Nadu
Pixsoffice is a product of Dynmatrix Global Solutions Private Limited.,


This agreement is between Dynmatrix Global Solutions Pvt Ltd (also known as Dynmatrix Global Solutions), ( Herein the product Pixsoffice) and you/You and the entity you represent as “participant”, “Customer” agrees to read and understand and then agree to all of the terms and conditions while using or accessing any part of the service. If you are not agreeing to all of the terms and conditions, then you are not entitled to use or access the service. If you are agreeing to the terms and conditions and entering into a contract on behalf of a company, then you must have the authority to bind that company to the terms that are agreed upon as per these Terms of Service.

We, thank you for using Pixsoffice and all the related Services provided by us. This policy clearly explains what, why and how are the information collected by us during your visit to our website or while you are using our service or while communicating with us through direct or indirect channels (while are all collectively referred to as “Services”). This policy also explains the specific ways in which we use and disclose those information, as well as the control measures we engage in to protect such information. We are extremely cautious and take privacy very seriously and never sell your information, email address, mobile number and customer information.

By visiting our website and by signing up/purchasing our Service you accept the privacy practices described in this policy.


These definitions should help you understand this policy. When we say, “We”,”us”,”our”,”Dynmatrix global solutions” and “Pixsoffice”, we are referring to the company Dynmatrix Global Solutions Private Limited and herein the product Pixsoffice.

We provide you with an email client, which you can use in email communication to manage your business exchanges (using the “Services”). We offer the Services on our website and all subdomains associated with this website. This privacy policy applies to all of these specific websites, as well as any other websites or mobile applications owned and operated by is (each “Website” and together the “Websites”). The Websites include the Websites themselves and any Interactive features, webpages, applications, blogs, widgets, social network (So all “tabs” or other online, wireless or mobile applications and devices) offering that post a link to this privacy policy, whether they are accessed via mobile devices, computer or any other technology, means or manner.

When we say “you”,”You”; we are referring to either a User or to a Visitor who uses or visits any of our websites. When we say “Customer”, we are referring to the person or entity that is registered with us as a customer of Pixsoffice. When we say “Customer Data”, we are referring to the personal information, emails, ./images, reports, videos and/or any other electronic information that we store for our customer within the Service. “Personal information” means information that identifies or can be used to identify you or a person or an entity, directly or indirectly, including, but not limited to, first and last name, date of birth, email address, gender, occupation, address, or other demographic information. A “Public site” is the part of the parts of our Service that can be accessed by you without requiring any authentication or authorization credentials. A”Secure Site” refers to the parts of our Service that can only be accessed by “Users”, using a secure and valid authentication and with authorization credentials. When we say “User”, we are referring to an employee, owner, agent, or any representative of a Customer, who accesses any part of Secure Site for using the Service and accessing the Customer Data on behalf of the Customer. When we say “Visitor”, we are referring to an individual who uses the public site but has no access to the restricted areas of the Site or Service.


We reserve the right to change this Privacy Policy at any time and from time to time. The most recent version of the Privacy Policy is reflected by the version date located at the bottom of this Privacy Policy. All updates and amendments are effective immediately upon notice, which we may give by any means, including, but not limited to, by posting a revised version of this Privacy Policy or other notice on the Website. We encourage you to review this Privacy Policy often to stay informed of changes that may affect you, as your continued use of the Website indicates your continuing consent to be bound by this Privacy Policy. Our electronically or otherwise properly stored copies of this Privacy Policy are each deemed to be the true, complete, valid, authentic, and are an enforceable copy of the version of this Privacy Policy which were in effect on each respective date you visited the Website.


Privacy Policy is effective with respect to any data that we have collected, or collect, about and/or from you, according to our Terms of Service.


If you have any questions or comments, or if you want to update, delete, or change any Personal Information that we hold, or you have a concern about the way in which we have handled any of your privacy matters, please use email us to: [email protected]


We collect varying types of information through our Websites and Service. This section explains the various practices that we use to collect the personal information.

1.Information that you provided voluntarily: When you sign up for and use the Services, as a User or a Visitor, or consult with our customer service team, send us an email, post on our blog, integrate the Services with another website or service (for example, when you choose to connect your Pixsoffice to other softwares for web applications), or communicate with us in any way, you are voluntarily giving us Personal Information that we collect. That Personal Information may include physical address, email address, IP address, phone number, credit card information, as well as details including gender, occupation, location, purchase history, and other demographic information. By giving us this information, you consent to this information being collected, used, disclosed, transferred to India where information stored by us, as in this Privacy Policy. Information that we collect Automatically: When you use the Services or browse one of our Websites, as a User or a Visitor, we may collect information about your visit to our Websites, your usage of the Services, and your web browsing. That information may include your IP address, your operating system, your browser ID, your browsing activity, and other information about how you interacted with our Websites or emails. We may automatically collect this information as a part of log files as well as through the use of cookies, “clear gifs”, “web beacons” or other tracking technologies. Our use of cookies and other tracking technologies is discussed more below, and in more detail in our Cookie Policy here.

Cookie Policy: We use cookies on all our websites and software applications. Cookies are small text files that your browser saves on your computer and mobile device, which allow an analysis of your usage. Cookies contain information about your device and your connection to the Internet, such as: IP address, operating system and browser used. We use our access to the information in the cookies to optimize our offering, to present appropriate content to customers easily, and to improve our advertising and marketing. Most of the cookies we use are so-called session cookies, which are automatically deleted by your browser after the end of your visit to our website. Session cookies provide us with information about visitor behavior on our website, which we analyze. With the knowledge gained, we will make our website more user-friendly, place important content on the most popular pages and develop our marketing strategies according to the interests of our target audience. Other cookies are stored longer on your device and allow us to recognize you as a user during a subsequent visit to our website. We do not pass on information that we receive through our cookies to third parties. By using the “Incognito” or “Private” mode of your browser, or by means of adjusting the settings in your browser, you can prevent the installation of cookies. As a result, some of the facilitation of operating our website will no longer work. Nevertheless, you can use the website, login and all offers of even without cookies.

Information that is generated from your use of the Service: We may receive information about how and when you use the Services, store it in log files or other types of files associated with your account, and link it to other information we collect about you. This information may include, for example, your IP address, time, date, browser used, and actions you have taken within the Website. This type of information helps us to improve our Services for both you and for all of our users.

Web beacons: We use web beacons on our Websites and in our emails. When we send emails to Visitors or Users, we may track behavior such as who opened the emails and who clicked the links. This allows us to measure the performance of our email marketing initiatives and to improve our features for specific segments of Visits or Users. To do this, we include single pixel gifs, also called web beacons, in emails we send. Web beacons allow us to collect information about when you open the email, your IP address, your browser or email client type, and other similar details. We also include Web Beacons in the emails we deliver for our Customers and the Users. We use the data from those Web Beacons to create reports about how your email reach out performed and what actions your Contacts took. Reports are also available to us when we send email to you, so we may collect and review that information.

Information acquired from Other Sources: We may obtain information, including Personal Data, from external sources or third parties other than the Service such as public databases, social media platforms, our partners, and third-party integrations. This information is also treated as Personal Information in case it is linked to any Personal Information that we have collected through the Service. Examples of the information we may receive from other sources include: demographic information, device information (such as IP addresses, OS versions), location, online behavior data, public social profiles, and page views. We use this information alone or in conjunction with other Personal Information we collect, to provide more personalized Service to you, improve our product and service features, and enhance the effectiveness of our marketing and content delivery to you and other Users or Visitors. For example, we use the public social profile information to populate the photo of the individual or an entity to allow you to know your customers better.

Information from the use of Mobile & Tablet Applications: When you use our Service on mobile apps, we may collect certain information in addition to information described elsewhere in this Policy. For example, we may collect information about the type of device and operating system you use. We may ask you if you want to receive push notifications about activity in your account. If you have opted into these notifications and no longer want to receive them, you may turn them off through your operating system. We may ask for, access or track any location-based information from your mobile device only if you want to benefit from our mobile apps; location dependent features. For example, searching nearby contacts based on your current location requires you to provide our mobile app to access your location. We may collect information about how often you use the application and other performance data to improve our mobile features and products.


As we collect varying types of information through our Websites and Service. This section explains the various ways by which we use collected personal information. Our legitimate interest is to optimize our product, increase user experience, enhance our customer support, and improve our internal process efficiency.

To promote use of our services to you and others. For example, if we collect your Personal Information when you visit our Website and do not sign up for any of the Services, we may send you an email inviting you to sign up. If you use any of our Services and we think you might benefit from using another Service we offer, we may send you an email about that. You can stop receiving our promotional emails by following the unsubscribe instructions included in every email we send. In addition, we may use information we collect in order to advertise our Services to you or suggest additional features of our Services that you might consider using. In addition, We will get your consent when we may use your Personal Information to advertise our Services to potential or other users like you.

To send you informational and promotional content in accordance with your marketing preferences. You can stop receiving our promotional emails by following the unsubscribe instructions included in every email.

To bill and collect money owed to us by our Customers. This includes sending Users emails, invoices, receipts, notices of delinquency, and alerting you if we need a different credit card number. We use third parties for secure credit card transaction processing, and we send billing information to those third parties to process your orders and credit card payments.

To send you System Alert messages. For example, we may inform you of temporary or permanent changes to our Services, such as planned outages, new features, version updates, releases, abuse warnings, and changes to our Privacy Policy.

To communicate with our Users about their account and provide customer support.

To enforce compliance with our Terms of Service and applicable law. This may include developing tools and algorithms that help us prevent violations.

To protect the rights and safety of our Users and third parties, as well as our own.

To meet legal requirements, including complying with court orders, valid discovery requests, valid subpoenas, and other appropriate legal mechanisms

To provide information to representatives and advisors, including attorneys and accountants, to help us comply with legal, accounting, or security requirements.

To prosecute and defend a court, arbitration, or similar legal proceeding.

To respond to lawful requests by public authorities, including to meet national security or law enforcement requirements.

To provide, support, and improve the Services we offer. This includes our use of the data that our Users provide us in order to enable our Users to use the Services to communicate with their contacts. This also includes, for example, aggregating information from your use of the Services or visit to our Websites and sharing this information with third parties to improve our Services. This might also include sharing your information or the information you provide us about your contacts with third parties in order to provide and support our Services or to make certain features of the Services available to you. When we do have to share Personal Information with third parties, we take steps to protect your information by requiring these third parties to enter into a contract with us that requires them to use the Personal Information we transfer to them in a manner that is consistent with this policy.

To provide suggestions to you. This includes adding features that compare “Users” email performance, using data to suggest potential contacts you may be interested in, or using data to suggest products or services that you may be interested in or that may be relevant to you.

To transfer your information in the case of a sale, merger, consolidation, liquidation, reorganization, or acquisition. In that event, any acquirer will be subject to our obligations under this Privacy Policy, including your rights to access and choice. We will notify you of the change either by sending you an email or posting a notice on our Website.

Combined Information: We may combine Personal Information with other information we collect or obtain about you (such as information we source from our third party partners), to serve you specifically, such as to deliver a product or service according to your preferences or restrictions, or for advertising or targeting purposes in accordance with this Privacy Policy. When we combine Personal Information with other information in this way, we treat it as, and apply all of the safeguards in this Privacy Policy applicable to, Personal Information.


(a) Blog. We have public blogs on our Websites. Any information you include in a comment on our blog may be read, collected, and used by anyone. If your Personal Information appears on our blogs and you want it removed, reach out to us at [email protected]. If we are unable to remove your information, we will tell you why.

(b) Social media platforms and widgets. Our Websites include social media features, such as the Facebook Like button. These features may collect information about your IP address and which page you are visiting on our Website, and they may set a cookie to make sure the feature functions properly. Social media features and widgets are either hosted by a third party or hosted directly on our Website. We also maintain presences on social media platforms including Facebook or Linkedin. Any information, communications, or materials you submit to us via a social media platform is done at your own risk without any expectation of privacy. We cannot control the actions of other users of these platforms or the actions of the platforms themselves. Your interactions with those features and platforms are governed by the privacy policies of the companies that provide them.

(c) Links to third-party websites. Our Websites include links to other websites, whose privacy practices may be different from ours. If you submit Personal Information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Website you visit.


Except as outlined in this Policy, your information will never be sold to or shared with other companies or organizations for commercial purposes or otherwise. We may disclose Personal Information to the following types of third parties for the purposes described in this policy

(a) Service Providers. Sometimes, we share your information with our third party Service Providers, who help us provide and support our Services. For example, if it is necessary to provide you something you have requested (enable a feature such as Contact Profile Enrichments), then we may share your and/or your Contactsí Personal Information with a Service Provider for that purpose. Just like with the other third parties we work with, these third party Service Providers enter into a contract that requires them to use your Personal Information only for the provision of services to us and in a manner that is consistent with this policy. Examples of Service Providers include payment processors, hosting services and content delivery services.

(b) Advertising partners. We may partner with third parties to attempt to understand the profiles of people who are most likely to be interested in the Pixsoffice products or services for the purpose of sending them promotional emails, or serve our advertisement to them on our Website and mobile apps or that of others. These third parties include:

(1) advertising networks, which collect information about people's interests when they view or interact with one of their advertisements;

(2) attribution partners, which measures the effectiveness of certain advertisements, and

(3) business partners, which collect information when people view or interact with one of their advertisement. We and our third party partners may use cookies and other tracking technologies, such as pixels and web beacons, to gather information about your activities on our Websites and other sites in order to provide you with targeted advertising based on your browsing activities and interests. For more information about cookies and other tracking technologies, please see our Cookie Statement here.


If a security breach causes an unauthorized intrusion into our system that materially affects you or people on your Customer Data, then Pixsoffice will notify you as soon as possible and later report the action we took in response.


We take reasonable and appropriate measures to protect Personal Information from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in the processing and the nature of the Personal Information. All Personal Information we received from you is encrypted using Secure Socket Layer (SSL). Our credit card and Net banking processing vendor uses security measures to protect your information both during the transaction and after it is complete. Our vendor is certified as compliant with PCI standards. If you have any questions about the security of your Personal Information, you may contact us at [email protected]. Pixsoffice accounts require a username and password to log in. You must keep your username and password secure, and never disclose it to a third party. Because the information in your Customer Data is so sensitive, account passwords are encrypted, which means we cannot see your passwords. We cannot resend forgotten passwords either. We will only reset them. Although we may allow you to adjust your security and privacy settings to limit access to certain Personal Information, please be aware that no security measures are perfect or impenetrable. We are not responsible for circumvention of any privacy settings or security measures on the Service. Additionally, we cannot control the actions of other Users with whom you may choose to share your information. Despite our best efforts and security practices, we cannot fully guarantee the security of your data transmitted to our Websites or via the Services and any transmission is at your own risk. Your privacy and the privacy of your customers are of the highest importance to us. If you have questions about our security you can contact us at [email protected].


We respect your privacy rights and provide you with reasonable access to the Personal Data that you may have provided through your use of the Services. If you wish to access or amend any other Personal Data we hold about you, or to request that we delete or transfer any information about you that we have obtained from an Integrated Service, you may contact us. At your request, we will have any reference to you deleted or blocked in our database. You may update, correct, or delete your Account information and preferences at any time by accessing the “My Account” page on the Service. Please note that while any changes you make will be reflected in active user databases instantly or within a reasonable period of time, we may retain all information you submit for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so. You may decline to share certain Personal Data with us, in which case we may not be able to provide to you some of the features and functionality of the Service. At any time, you may object to the processing of your Personal Data, on legitimate grounds, except if otherwise permitted by applicable law. If you believe your right to privacy granted by applicable data protection laws has been infringed upon, please contact at [email protected]. You also have a right to lodge a complaint with data protection authorities. This provision does not apply to Personal Data that is part of Client Data. In this case, the management of the Client Data is subject to the Client’s own Privacy Policy, and any request for access, correction or deletion should be made to the Client responsible for the uploading and storage of such data into the Service.


We store and process data, including Personal Information, in India and possibly in other countries through third parties that we use to operate and manage our Services. When you access or use our Services, or otherwise provide information to us, you are consenting, on behalf of you, your organization (“Customer”), your authorized Users, and your contacts, (and representing that you have the authority to provide such consent) to the processing and transfer of information in and to the India and other countries which may have different privacy laws from your or their country of residence. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.


We do not own, control or direct the use of any of the Customer Data stored or processed via our Services by our Users and Customers. As Customers and Users, you are entitled to access, retrieve, and direct the use of your Customer Data. In fact, Pixsoffice is largely unaware of what Customer Data is actually being stored or made available by a Customer or User to the Service and does not directly access such Customer Data except as authorized by the Customer or its Users, or as necessary to provide Services to the Customer or its Users. As we do not collect, control, or direct the use of any Personal Information contained in the Customer Data, and because, it does not determine the purposes for which such Personal Information is collected, the means of collecting such Personal Information, or the use of such Personal Information. Pixsoffice should be considered only as a process on behalf of its Customers and Users as to any Customer Data containing Personal Information. Except as provided in this Privacy Policy, Pixsoffice does not independently cause Customer Data containing Personal Information stored in connection with the Services to be transferred or otherwise made available to third parties, except to third party subcontractors who may process such data on behalf of Pixsoffice in connection with Pixsoffice’s provision of Services to Customers and Users. Such actions are performed or authorized only by the applicable Customer or User. The Customer or the User is the data controller under the Regulation for any Customer Data containing Personal Information, meaning that such party controls the manner such Personal Information is collected and used as well as the determination of the purposes and means of the processing of such Personal Information. Pixsoffice is not responsible for the content of the Personal Information contained in the Customer Data or other information stored on its servers (or its subcontractorsí servers) at the discretion of the Customer or User nor is Pixsoffice responsible for the manner in which the Customer or User collects, handles disclosure, distributes or otherwise processes such information.


We do our best to keep your data accurate and up to date, to the extent that you provide us with the information we need to do so. If your data changes (for example, if you have a new email address), then you are responsible for notifying us of those changes. Upon request, we will provide you with information about whether we hold, or process on behalf of a third party, any of your Personal Information. We will retain your information for as long as your account is active or as long as needed to provide you with our Services. We may also retain and use your information in order to comply with our legal obligations, resolve disputes, prevent abuse, and enforce our Agreements.


We do not knowingly collect any personal information from children under the age of 13. If you are under the age of 13, please do not submit any personal information through our Websites or Service(s). We encourage parents and legal guardians to monitor their childrenís Internet usage and to help enforce this Policy by instructing their children never to provide personal information through our Service(s) or Websites without their permission. If you have reason to believe that a child under the age of 13 has provided personal information to us through our Websites or Service(s), please contact us and we will endeavor to delete that information and terminate the childís account from our databases.


Under the Indian Law, we will not share any Personal Information with third-parties for their direct marketing purposes to the extent prohibited by Indian law. If our policy changes, we will do so in accordance with applicable laws and will notify you in advance.


“Do Not Track” is a standard that is currently under development. Because it is not yet finalized, Pixsoffice adheres to the standards in this policy and does not monitor or follow any “Do Not Track” browser requests.