TRUST & RELIABILITY
Built to Protect Every Memory You Capture
99.9%
Platform Availability
24×7
Infrastructure Monitoring
Your data is not used for AI training.
Blanket contractual prohibition on training or fine-tuning any shared model with your data, enforced across every AI sub-processor, surviving contract termination. Your data is yours.
ENCRYPTION AT REST
Protects stored photos and business data with enterprise-grade encryption.
ENCRYPTION IN TRANSIT
Regional Database Hosting
AI Privacy Protection
Your photos and data are never used to train AI models.
Two-Factor Authentication
Role-Based Access Control
Everything Working Together Behind the Scenes
Every control below is documented, auditable, and ready for your team.
Security
Infrastructure
Hosted on AWS with a global CDN so client galleries and studio data load fast worldwide. Redundant storage, automated backups, and continuous monitoring keep every photo safe and available.
AWS
CDN
Security
Encryption
Every photo, gallery, and client record is encrypted with AES-256 at rest and TLS 1.3 in transit. Strong cipher suites are enforced across all endpoints, with HSTS applied to all traffic.
Security
Application security
Pixsoffice is built with secure development practices, regular vulnerability testing, and dependency monitoring, so client galleries and studio workflows stay protected end-to-end.
Security
Access control
Role-based access controls who on your team can view leads, projects, galleries, and billing. Every account is protected with secure authentication and granular permissions.
Complaince
GDPR
Pixsoffice supports full GDPR compliance, including Standard Contractual Clauses for international transfers. Data subject rights are handled end-to-end, and our team is reachable at privacy@pixsoffice.com.
AI goverance
Output ownership
You and your clients own every photo, gallery, and album created in Pixsoffice. We make no ownership claims over your images or the content you produce on the platform.
AI goverance
Tenant data isolation
Each studio’s data is strictly isolated. Your photos, clients, and galleries are never co-mingled with other studios during storage, AI event matching, or delivery.
Privacy
Data classification
Client photos and studio records are treated as Confidential by default, with documented handling, retention, and access policies so sensitive event and client data stays protected.
Privacy
Data deletion
You control your data lifecycle. Galleries, projects, and client records can be deleted on request or on a schedule, and removed data is purged from active systems and backups.
Privacy
Sub-processor management
We vet every sub-processor before onboarding and review them regularly. Studios are notified of material changes so you always know who helps deliver your galleries and services.
Privacy
Data subject rights
Pixsoffice supports access, rectification, deletion, portability, restriction, and objection requests. Client data can be exported in standard formats through a documented DSAR process.
Resilience
Uptime and availability
Pixsoffice is built for high availability so your galleries stay online when guests and clients need them. Proactive monitoring, automated alerting, and on-call response keep downtime to a minimum.
Technology That Grows With Your Studio
Data Protection
Your photos, client information, and business data are encrypted and securely stored to protect against unauthorized access.
Secure Access
Role-based permissions and secure authentication ensure only authorized users can access your galleries and business data.
Privacy First
Private galleries, permission-based sharing, and secure AI features help protect your clients' memories and personal information.
Built for uptime.
Business continuity and disaster recovery plans tested annually. Geo-redundant backups and documented recovery procedures support rapid restoration if things go wrong.
