PHOTOGRAPHY CRM / CLIENT MESSAGING
Give your studio one workspace for client WhatsApp conversations. Open a client’s chat window, read the conversation and assign the next reply to a team member.
ILLUSTRATIVE INBOX
Conversation
Maya Chen · Wedding enquiry
Client message
Hi! Are you available for our wedding on 12 June?
Assigned to
Sofia · Studio coordinator
01
Open the client’s chat window to review what they’ve already asked.
02
Allocate the chat to the person responsible for replying, whether it’s your sales coordinator or studio manager.
03
When another team member takes over, update the owner so everyone knows who should respond next.
A client first asks for a portrait package, then follows up after booking about arrival time. The sales coordinator can hand the conversation to the person planning the session, with the earlier messages available for context.
Use Internal Team Chat for staff discussion. Use the WhatsApp conversation window when you’re ready to reply to the client.
